F.A.Q

What are the delivery costs of the orders ?

The delivery charges for the orders are those applied by the Mondial Relay and La Poste website, and are based on the weight of your order.

What are the means of payment ?
We accept the following payment methods:
 
  • Cash payment (valid only on personal delivery)
  • PayPal
  • Blue card
Delivery will take how long ?
Once your order has been validated, we commit ourselves to deposit it for sending under 24 / 48h (except the orders placed the Saturday likely to be deposited the following Tuesday).
 
The delivery times are then those specific to the services of Mondial Relay and La Poste.
What is the level of security of purchases in the online store ? Is my data protected ?

You can pay online purchases by credit card via secure payment modules Paypal and Stripe.

Your credit card number and expiration date are encrypted and sent to Paypal or Stripe. At no time, Oummi Abi Moi or third parties may have access to it.

The Paypal and Stripe modules have a high-performance banking data protection system and these two payment platforms are very rigorous on the security of online payment.

You can visit paypal.com and stripe.com for more information.

What exactly happens after the order ?
Once your order has been validated, an automatic email is sent to us, as well as our Stock Manager Oummi Abi Moi France.
 
Your package is then prepared if it is a shipment, or an email is sent if it is a hand delivery to arrange an appointment.
How to make a return ?

In case of dissatisfaction with your order (size not adapted for example), it is possible to make a refund. You can consult the conditions of return CGU-CGV.

How should I proceed if I made a mistake while ordering ?

In case of error during any step of the ordering process on our site, you can contact us via live chat or e-mail.

How to choose the size that suits me ?
All pages of the site offering articles for which there are different sizes have a detailed size guide.
 
If in doubt, you can contact us via live chat.

send us an email

? contact@oummi-abi-moi.com

our social networks