General terms and conditions of sale

1- Object

Any order placed on the oummi-abi-moi.com site involves the customer’s full and unqualified adherence to these VMCs.

Any natural or legal person who has made a payment to Oummi Abi Moi via the payment platform (Stripe, Paypal,…) or cash as part of a handover is considered to be a customer.

These Terms and Conditions of Sale apply to all transactions made through the website and internet hosting of Oummi Abi Moi.

2- Product information and compliance guarantee.

2-1- Oummi-abi-moi.com on its website presents on its website the products for sale with the necessary features to comply with Article L. 111-1 of the Consumer Code, which provides for the possibility for the potential consumer to know before the controls the essential features of the products it wants to buy.

2-2- The proposed items are new and must not have any apparent defects. Random checks are carried out on all products offered by oummi-abi-moi.com and we strive to maintain the level of quality that is unique to us.

2-3- If a major defect is found (damaged or defective product), the customer will have to notify him by email to the contact@oummi-abi-moi.com address in order to trigger the refund procedure.

The oummi-abi-moi.com website undertakes to refund or exchange any product that appears to be defective, damaged or that does not correspond to the customer’s order, according to the terms of exchange and refund of Article 7 of these CGV.

2- 4- Products posted on the site oummi-abi-moi.com are applicable only within the limit of available stocks.

3- Product information

Oummi Abi Moi presents on its website the products for sale with the necessary features to comply with Article L. 111-1 of the Consumer Code, which provides for the possibility for the potential consumer to know before ordering the essential features of the products it wants to buy.

4- Price

Prices are shown in euros and are only valid on the date of the order by the consumer. When the TV. applicable, prices take into account the T.V.A. rate. applicable on the day of the order. The price of items can be changed at any time. The price applied to an order will be the one announced at the time of the order, full or possibly discounted price (launch price, limited offer in time, promo code …).

5- Payment methods

For any order with delivery, payment is due immediately on the date of the order. The accepted means of payment: PayPal Bank Card.

For hand-delivered, the order can be paid on the day of its validation on our website via Paypal or by Blue Card, or when recovering your items, then in cash.

Oummi Abi Moi cannot be held responsible for any costs related to payments that could be charged to the customer by his bank.

6- Shipping and delivery times

Once your order has been validated, Oummi Abi Moi agrees to deposit it for shipment within 3 business days.

Parcels are usually deposited at relay points or at the post office on Tuesdays, Thursdays and Saturdays.

Shipping times can be significantly longer during restocking periods (an additional 2/3 days of order preparation).

The delivery times are then those specific to the services of Mondial Relay and La Poste.

Oummi Abi Moi disclaims any responsibility for delivery delays, or loss, if you have indicated an incomplete or erroneous address, or in the case of non-withdrawal of the goods within the time frame provided for this purpose. Also, if the delivery mode selected at the time of the order is not the one recommended.

Oummi Abi Moi disclaims any responsibility for the theft, or loss, partial, or total, of your parcel, after it has been handed over to the transport services mandated for the delivery of orders.

Oummi Abi Moi cannot be held responsible for the consequences due to a delay in delivery not being the result. In the event of an unusually long delivery time, the customer can contact customer service via email via the “contact” section so that an investigation is opened with the carrier. No refund or return of the products may be made before the investigation closes (3 weeks to 1 month).

In case of damaged products, the Customer undertakes to notify immediately at the time of delivery to the carrier and to Oummi Abi Moi.

7- Refund.

For any product offered on our site, the Customer has a period of seven (7) free days from receipt of the order to terminate the product sales contract concluded when validating the order (Article 3) . In the event that the products have already been delivered to the Customer, the latter must imperatively request a return authorization within 7 days after delivery and then return the objects to Oummi Abi me.

The sending of returned items must be carried out by the customer within 14 days of receiving his package. The customer is responsible for the return of products to Oummi Abi Moi France.

To make a return, the customer must respect the procedure below:

-Send an email to the address: service-client@oummi-abi-à.com
Or fill out the available form in the “After-sales service” section of our main menu.

– Indicate as an email object “return order + the order number at 5
Figures (inscribed in the box on the return slip attached to the order / registered in the order confirmation email) “.

– mention in the mail body the name of the articles (s) that the customer wishes to return.

He will then receive by email all the information necessary to return the articles (s).

Only articles have not been worn or washed, rendered in the same state as when they have been received and still in their blister can be returned.

The return costs will be borne by the customer.

No refund can be made during annual leave periods reported on the site.

No exchange can be made.

For the regulations made via Paypal, a reimbursement package* will be billed as follows:
2.90 % of the amount of items to be reimbursed + fixed committee (€ 0.35) **
For regulations made via bank card, a refund package* will be billed as follows:
1.4 % + 0.25 € for bank cards in the European Economic Area **
2.5 % + 0.25 € for British bank cards **
2.9 % + 0.25 € for international bank cards **
*This reimbursement package corresponds to the costs levied by Paypal or Stripe during the purchase transaction in order to cover the protection of purchases on their respective platform.
** Prices and commissions may be subject to changes.

8- Modification and Cancellation of order

Once the basket has been validated and the order confirmed, it is no longer possible to modify the order.

If the customer wishes to change an item, size or color, we will be obliged to cancel the order and the customer will have to place a new one.

In the event of order cancellation by the customer, the order will be refunded within 7 days. Once the refund procedure has been initiated, the refund will be instantaneous for payments made on Paypal. If payment for the order was made by bank card, the time required for the account linked to the card to be recredited is between 5 and 10 days depending on the bank.

For the regulations made via Paypal, a reimbursement package* will be billed as follows:
2.90 % of the amount of items to be reimbursed + fixed committee (€ 0.35) **
For regulations made via bank card, a refund package* will be billed as follows:
1.4 % + 0.25 € for bank cards in the European Economic Area **
2.5 % + 0.25 € for British bank cards **
2.9 % + 0.25 € for international bank cards **
*This reimbursement package corresponds to the costs levied by Paypal or Stripe during the purchase transaction in order to cover the protection of purchases on their respective platform.
** Prices and commissions may be subject to changes.

9- Intellectual property

All elements of the site oummi-abi-moi.com are and remain the intellectual and exclusive property of Oummi Abi Moi. Any reproduction, use or exploitation, whether in a personal or other capacity, without prior authorization, of all images, texts, designs on the site oummi-abi-moi.com are strictly prohibited.

In addition, any partial or total representation of the confections of our brand Bint.a is strictly prohibited.